Monday, January 09, 2012

Is Age Just a Number, or Will it Pose a Challenge to Widespread Health IT Adoption? | Healthcare Information Technology

Interesting paper on age and adoption with a bottom line below: it’s more how one manages the workflow changes than anything else (IMO).

One particularly important part of HIT training is learning how to change one's workflow to optimize the process using technology. Understanding and documenting current processes and designing more efficient workflows is essential to integrating technology into a healthcare professional's practices. "When workflow is interrupted by technology, people get really crazy," Ms. Eichenwald-Maki says. "Workflow has to be a top priority in the planning phase and training phase." For example, Ms. Thielst says using tablets may be easier for older practitioners to adopt because it is similar to holding a clipboard and writing information during patient interviews.


Moreover, workflow training is important not just for older adults, but for clinicians of all ages. "Health IT implementations that don't fit into user workflow(s) are likely to fail, no matter the person's age," Ms. Thielst says. "Older [adults] get frustrated faster, but younger ones get frustrated as well if it's not properly planned out."

Is Age Just a Number, or Will it Pose a Challenge to Widespread Health IT Adoption? | Healthcare Information Technology